First Financial Northwest Bank

Online Banking Updates

Your New Business and Treasury Management Online Banking is Live!

On January 20th, we launched our new online business and treasury management banking experience! Below we have information on what changed on launch day, including some new features whicht you will need to utilize your new business banking experience.

Two weeks ago we mailed important new sign-on instructions to your business mailing address. These step by step instructions included an added Company ID and other information needed in order to access your accounts beginning January 20th.  If you did not recive a copy you can access the instructions here.

If you did not receive your Company ID please call us at 866-372-1200, email us at , or contact your business banker directly.


Important Dates

  • January 17th - Business Intuit Users Changes

  • January 17th - Online Bill Pay & Online Transfers Unavailable

  • January 20th - New Business and Treasury Online Banking Available!

 


How To Prepare and What to Know

Intuit Users 

Please click here to view instructions on how to modify your settings to ensure the smooth transition of your data.

eACH and eWires Transactions:

All eACH and eWires must be released no later than 1pm on January 17th, so the transfer process can be completed. No further transactions can be processed until January 20th. 

  • All eACH transactions currently scheduled to process after January 20th, 2020 will need to be reestablished in the new Online Banking system.

Remote Deposit Capture:

Remote Deposit Capture will not be impacted. You may login using the Direct Sign on Link and your same credentials to submit deposits over the weekend.

Bank Support on Going Live:

  • Launch Day was Monday, January 20th, 
  • Customer Support - 866-372-1200 - for the rest of the week - Tuesday, January 21st - Friday, January 24th will be from 9AM to 6PM.
  • You can also email us at , and we will get back to you within two business days.

Some of the exciting new Business benefits include:

  • Robust business online platform that’s easy to navigate
  • Secure mobile access
  • Customizable reporting with flexible output options (print or export)
  • Secure and flexible money transfer capabilities including Bill Pay, eWires, and eACH
  • Simple and intuitive user administration and audit reporting
  • Fraud prevention tools