On November 20th, you will experience a new look and feel to your personal online banking! While we do have some exciting features we’d like to highlight, we first want to go over important dates and how to prepare.
Intuit users should download a QFX/QBO file before Wednesday, November 13th. Quicken, Quickbooks, and Mint will be unavailable starting on this date. Quicken and Quickbooks will be available again on November 20th while Mint will be available November 27th. Additional steps are required on your part in order to assist with a smooth transition.
Online banking will be unavailable Sunday, November 17th starting at 8PM. This will be the last time to access your external account transfers to outside financial institutions before online banking is unavailable until the morning of November 20th. External account to account transfers should be scheduled to go out by November 19th at the latest. Any external account to account transfers scheduled after November 19th will not go through. On or after November 20th, you will need to verify your external accounts from other institutions again before scheduling external account transfers.
(Please see important information under How to Prepare for additional steps required.)
Online banking and mobile banking will be unavailable on Sunday, November 17th starting at 8PM until the morning of Wednesday, November 20th.
(Please see How to Prepare for ways to bank while offline.)
Intuit Users (Read before November 13th)
Please click here to view instructions on how to modify your settings to ensure the smooth transition of your data.
External Account Transfers
External bank accounts will need to be re-verified after November 20th. This will require having the routing number and account number of your other financial institution available to enter into your new online banking. Two test deposits will then be sent to your other institution within 2-3 business days to be verified. You can then continue using external account to account transfers.
Banking While Offline
A fast, safe and easy way to send money to friends and family.
Link all of your accounts in one place to manage spending, budgets, and savings goals!
Create custom text alerts that instantly notify you about account activity.
Conveniently turn on and off your VISA® debit card at your fingertips.
Easily send texts from your phone to receive instant account information.
Review your free credit report daily without affecting your credit score.